VERSION 4
                                                     Informational 4.24
                                                      September 5, 2001
                                                            Page 1 of 3

                      THIN CLIENT ISSUES AND REMINDERS

     Now that all District Justices and their staffs have Thin Client 
technology, several issues need to be addressed.  Please make sure that
all staff in your office read this laser fax.

 
                             Proper Shut Down

     It is very important that you sign off both the DJS and the DJ 
Desktop properly before you turn off the monitor.  Otherwise, you may 
experience reconnection problems when attempting to sign on the next 
time.


Sign off DJS

     First, sign off the DJS using Option 90.  Next, close the active 
session by clicking the Close button (X) in the upper-right corner of 
the screen. A Terminal Emulation message box appears that says, "Your 
network session is still active.  Exiting Terminal Emulation will close
the connection."  Click the OK button in the upper-right hand corner 
of the message box.  

     If you are not currently signed on to the DJ Desktop, you will 
return to the Winterm Connection Manager Window.  You may now turn off 
your monitor.


Sign off DJ Desktop

      Click the Close button (X) in the upper-right corner of the 
Active Word or JNET screen.  You will return to the DJ Desktop.  Click 
the Start button in the lower left-hand corner of your screen.  
(NOTE:  If the Start button does not display, move the mouse pointer to
the lower-left corner of the screen and hold for a few seconds until the 
Start button appears.) Next, Click Logoff.  The Logoff Windows NT window 
appears with the message, "This will end your Windows NT session."  
Click the OK button.








                                                              VERSION 4
                                                     Informational 4.24
                                                      September 5, 2001
                                                            Page 2 of 3
     
     If you are not currently signed on to the DJS, you will return to
the Winterm Connection Manager Window.  You may now turn off your 
monitor.


                      Thin Client Box Remains Powered On

     Leave the Thin Client box powered on.  The Thin Client box is the 
white box located near your display.    Periodically, the AOPC Citrix 
team will send firmware updates to your Thin Client.  For these 
updates to take effect, the Thin Client must be powered on.

     Generally, these updates occur during non-business hours, so it 
is essential to leave the Thin Client box powered on overnight and over 
weekends.  Even if your office has a computer that is seldom used or is 
inactive, make sure the Thin Client box remains powered on.


                             Disconnects
 
     If you see the message on your monitor, "The Host has Lost
Connection," try to reconnect one time by clicking the Reconnect button.
If you do not reconnect after one attempt, call the DJS help desk. 


                       Mouse/Keyboard Lockups

     If your keyboard or mouse locks up, turn the Thin Client box off
 and then back on.  When you power off the Thin Client box, make sure
 the power indicator is no longer illuminated.  It is very important 
that the green light has dimmed.  If the light remains on, press and 
hold the power button while counting slowly to 10.  Release the button. 
You may now power on the Thin Client box.  If your system still is not 
responding, call the DJS Help Desk.  The AOPC must be aware of these 
persistent and recurring problems.












                                                              VERSION 4
                                                     Informational 4.24
                                                      September 5, 2001
                                                            Page 3 of 3

                           DPMS or Orange Monitor Light

     An orange monitor light or "DPMS Mode" displaying on your screen 
indicates that your Thin Client box is not powered on. This is normally 
the result of a power outage.

Simply press the button on the Thin Client box to power on the device.


                       DJS Help Desk and Operations Department

     When you are working with support personnel at the AOPC, please 
cooperate with the necessary recovery steps that you are instructed 
to follow.  The new technology has changed many of the past hardware 
procedures.  For example, turning a printer off was a major disruption
to your court years ago.  Now, turning off a printer disrupts your 
office very little or not at all.
 
     Each afternoon for the next week, we will issue a break message to
all users to remind you of the proper sign off procedures and to remind 
you to leave the Thin Client box powered on.  

     Contact the DJS Help Desk for any clarifications to this laser fax.
Thank you for your continued cooperation.